Malina Casino Privacy Policy

This Privacy Policy explains how Malina Casino collects, uses, stores and protects personal information when you visit our website, create an account, use our services or contact our support team. It is intended to help you understand the choices available to you and the way privacy is considered throughout your relationship with Malina Casino.

By using the Malina Casino website or related services, you acknowledge that your information may be handled as described below. This policy applies to information collected online and to information obtained through account, payment, customer support and security processes associated with the casino.

Information We Collect

Malina Casino collects information needed to operate a secure and functional online casino. The categories of information may vary depending on how you use the website and which services you access.

Information You Provide

• Account details, such as your name, date of birth, residential address, telephone number and login credentials.
• Contact details and the contents of communications submitted to customer support or other service channels.
• Payment and transaction information, including deposits, withdrawals, payment method details and transaction history. Full payment card information may be handled by approved payment providers rather than stored directly by Malina Casino.
• Information required to verify identity, age, location or account ownership, which may include documents or other supporting records.
• Gaming activity, including wagers, game participation, bonuses, account balances and related transaction records.
• Preferences, marketing choices, responses to surveys and information you provide when participating in promotions.

Information Collected Automatically

When you use the website, certain technical information may be collected automatically. This can include your IP address, browser type, device details, operating system, language settings, referring website, pages viewed, access times and interaction data. We may also record information about errors, performance and suspicious activity to help maintain reliable and secure services.

Malina Casino is intended for individuals aged 18 or over. We may collect information needed to establish that a user meets the applicable minimum age requirement before permitting access to certain services.

How We Use Information

Personal information is used for legitimate operational, security and customer service purposes. Depending on the circumstances, Malina Casino may use information to:

• Create, administer and maintain your casino account.
• Process deposits, withdrawals, bonuses and other account transactions.
• Confirm identity, age, account ownership and eligibility to use the services.
• Provide customer support and respond to questions, complaints or service requests.
• Monitor gameplay and transactions for fraud, unauthorized access, abuse, collusion and other security concerns.
• Operate, improve, personalize and troubleshoot the website, games and related features.
• Send service messages, including account notices, security alerts, transaction confirmations and policy updates.
• Send promotional communications where permitted and in accordance with your communication preferences.
• Maintain business records, resolve disputes and enforce applicable terms and rules.
• Meet relevant operational, contractual and legal obligations that apply to the services.

Where information is used for analytical or service improvement purposes, Malina Casino may combine information from different interactions or use aggregated and de-identified data where practical.

Cookies and Similar Technologies

Malina Casino may use cookies, software development tools, pixels, local storage and comparable technologies. These technologies allow the website to remember settings, maintain account sessions, understand how features are used and support security controls.

Types of Technologies Used

• Essential technologies that support login, navigation, account functions, payment flows and fraud prevention.
• Preference technologies that remember settings such as language, region or display choices.
• Analytics technologies that provide information about website performance and general usage patterns.
• Marketing technologies that may help measure campaigns or deliver more relevant communications, where permitted.

You can often manage cookies through your browser or device settings. Restricting certain technologies may affect the availability or functionality of account and gaming features. Where required, consent choices will be presented through the website and may be changed using the available controls.

Data Sharing

Malina Casino does not share personal information indiscriminately. Information may be disclosed when reasonably necessary to provide services, protect users, operate the business or address legitimate legal and security matters.

Potential recipients may include:

• Payment processors, banks and financial service providers involved in deposits, withdrawals and transaction verification.
• Identity verification, fraud prevention and security providers that help assess account activity and protect the platform.
• Technology, hosting, communications, analytics and customer support providers working on behalf of Malina Casino.
• Professional advisers, insurers, auditors and other business partners where access is appropriate for their assigned function.
• Government bodies, courts, law enforcement agencies or other authorized parties when disclosure is required or reasonably necessary under applicable procedures.

Service providers are expected to handle information only for authorized purposes and to apply appropriate safeguards. Malina Casino may also disclose information as part of a corporate transaction, restructuring or transfer of business assets, subject to appropriate privacy considerations.

Data Security

Malina Casino uses administrative, technical and organizational measures intended to reduce the risk of unauthorized access, loss, misuse, alteration or disclosure. These measures may include access controls, authentication procedures, encryption in appropriate contexts, monitoring, staff training and secure service infrastructure.

No website, network or electronic transmission can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential, using a secure device and informing Malina Casino promptly if you suspect unauthorized account activity. We will take reasonable steps to investigate and respond to reported security concerns.

Data Retention

Personal information is retained for as long as reasonably necessary for the purposes described in this policy. Retention periods may depend on the type of information, the nature of the relationship, account activity, security needs, dispute resolution requirements and applicable recordkeeping obligations.

When information is no longer needed, Malina Casino may delete it, anonymize it or securely isolate it from active systems. Some information may remain in backups or records for a limited period while routine deletion processes are completed. Information connected with fraud investigations, disputes, account restrictions or financial transactions may be retained longer where appropriate.

Your Rights

Depending on your circumstances and applicable privacy rules, you may have rights concerning personal information held by Malina Casino. These may include the ability to:

• Request access to personal information associated with your account.
• Ask for inaccurate, incomplete or outdated information to be corrected.
• Request deletion or restriction of information where there is a valid basis for doing so.
• Object to certain uses of information or withdraw consent where processing relies on consent.
• Opt out of promotional messages without affecting essential service communications.
• Request information about how your personal data is collected, used and shared.

Rights are subject to applicable exceptions and may not apply in every situation. For example, Malina Casino may need to keep certain records for security, transaction, dispute or compliance reasons. We may ask for information needed to confirm your identity before completing a request. Requests should be clear and sufficiently detailed to allow us to assess and respond appropriately.

Third-Party Services

The website may contain integrations, content or links connected with third-party services. These services may collect information under their own privacy notices and terms. Malina Casino does not control the privacy practices of independent third parties, including payment providers, social platforms, analytics services or external websites.

Before submitting information to a third party, you should review the relevant provider's privacy information. The presence of a link or integration does not necessarily mean that Malina Casino endorses every practice of that provider. Third-party services used within the casino environment may process information according to instructions, contractual arrangements or their own applicable responsibilities.

International Transfers

Some companies and service providers supporting Malina Casino may process information in countries other than Canada. As a result, personal information may be transferred, accessed or stored outside your province or country of residence.

Where information is handled internationally, Malina Casino aims to use reasonable contractual, technical and organizational measures to protect it and to limit access to authorized purposes. The privacy protections and legal rights available in another jurisdiction may differ from those in Canada. By using the services, you acknowledge that international processing may occur where necessary for the operation of the website and associated services.

Policy Updates

Malina Casino may revise this Privacy Policy when services, technology, business practices or applicable expectations change. The updated version will be posted on the website with a revised date or other suitable notice where appropriate.

Changes will generally apply from the time they are published, unless a different effective date is stated. We encourage you to review this page periodically. Continued use of the services after an update indicates that you have had an opportunity to review the revised policy.

Contact Information

If you have a privacy question, want to make a request concerning your personal information or need clarification about this policy, contact Malina Casino at [email protected]. Please avoid sending unnecessary sensitive information in an initial message. We may request additional details through a secure process to verify your identity and protect your account.

Our support team can explain the next steps, identify any information needed to assess your request and provide a response within a reasonable period. This policy does not limit any rights or remedies that may be available to you under applicable privacy rules.

Last updated: 9 September 2026